Finding a suitable home for my son was very difficult. When Cedar Care agreed to his placement at The Lodge it felt like a little miracle. It is a house in which he is now very happy with lovely kind and caring staff. The sensitive treatment and understanding of the individual make staying at The Lodge very special.
I love working here, especially as the staff are all so friendly and make you feel like a part of the team very easily.
My uncle has been at Winfield Lodgefrom January 2019. He was very active and liked his own space. Disorientate by vascular dementia, the first few weeks could have been a problem. The staff knew exactly how to defuse the situation, the best way to soothe and reassure. I am impressed by the staff, their training and experience shows. There is a full range of activities available each day. It has given my uncle a new lease of life. The recent refurbishment, still keeping with the style of the building has given it a more up to date feel, lighter and relaxing. It is always a difficult time for a family, but we can see he is well looked after and he seems more relaxed than he did at home.
Resident from The Orangery performing in our home!
We are thrilled to introduce Peter Whiteman, our amazing resident...
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Response to Covid-19 (Coronavirus)
Last Update: 15th May 2020
We would like to reassure you that despite the impression given by the media and government that care homes across the UK are not in control and struggling against the fight of COVID19, this is not the case for Cedar Care. We are very much in control of the virus and our homes are coping well with pressures inflicted by it. We would like to share with you company-wide analysis of how the first wave of COVID19 has affected Cedar Care.
Sadly, as would be expected some of our residents succumbed to the virus. In the line graph below, we have displayed the number of recorded deaths across our 17 homes since the 26th March 2020 (national lockdown) until the 3rd May 2020. Please note that all the deaths recorded may not necessarily have been caused by COVID19.
As you can see, we experienced a peak in the middle of April. Over the last three weeks we have seen a rapid decline and now find that we are in a stable position in all of our homes.
As is clear above, the national percentage of deaths in care homes is currently increasing week by week. Whereas the incidents of deaths peaked in Cedar Care on the week commencing 6th April 2020.
We currently have 14 suspected cases of COVID19 across our 17 homes. We do feel that our success in containing the virus was due to the quarantine system which was implemented in most of our homes around the time of the national lockdown.
Changes in Quarantine
In the majority of our homes the quarantine system is still in place and has been greatly beneficial in keeping our residents safe during this period. At present, we believe that it might be detrimental to lift the quarantine, as we cannot assume that there will not be another national wave of COVID19. We strongly believe that now is not the time to become complacent and relaxed because the lifting of social restrictions and the re-opening of certain types of businesses is likely to increase the prevalence of infection.
We are currently consulting with our staff on the ‘new normal’ at Cedar Care;
The ‘new normal’ is based on the widely accepted theory that this virus is unlikely to be controlled until a vaccine is developed. Our aim is to keep the homes in quarantine for this period of uncertainty as we just do not wish to risk the well-being of our Residents where it can be protected. However, we have taken into account that staff can become fatigued, especially towards the end of the quarantine where they are remaining in the home for seven days. In consultation with our staff we are proposing three options:
7 days in / 7 days out: staff will stay in the care home on their ‘days in’ and have been asked to self-isolate in their own homes as much as possible on their ‘days out’
4 days in / 4 days out: staff will stay in the care home on their ‘days in’ and have been asked to self-isolate in their own homes as much as possible on their ‘days out’
4 days in / 3 days out: staff will return to their own homes at the end of the shift and return the next day for four consecutive days. Although this will not provide the level of protection as the above options, it will greatly reduce the number of different people entering the home and therefore reduce the level of viral load on a daily basis. This will also reduce the risk of staff becoming infected on their days off.
The staff in each if the homes will collectively choose which option they prefer.
As far as possible staff will not be using any form of public transport to get to and from work. In cases where staff members do not have any means of transport, we are supporting them to avoid reliance upon public transport.
Donning and Doffing
When staff enter the home, uniform donning and doffing areas for staff will be set up outside of the home. Staff will follow strict procedures in donning and doffing of both uniforms and PPE. Most of these processes have been in place since the beginning of the quarantine at the end of March.
All staff will present for duty in the designated staff entrance for health screening and infection control process.
There will be a tray/container outside the building with a disinfectant solution in that staff are able to stand in prior to entering.
Staff will have temperature checks prior to entering the building.
Staff will wash their hands and use alco gel immediately on entering the building or in the designated areas outside.
Staff will bring full uniform including shoes (in a sealed bag) into the building.
Staff will then change into their uniforms in male and female designated areas before reporting for duty.
We are also providing the option for staff to have their uniforms washed on site by the laundry staff if they prefer or they can be taken home in a washable bag/pillow case which can be transferred straight into washing machine without removing.
All staff will be bare below the elbow. No rings or watches.
All staff will wash their hands before and after any contact with each resident and after use of toilet etc
All staff will wear PPE as per our normal infection control protocol.
Cedar Care Head Office has allocated the responsibility of continuously sourcing, distributing and storing PPE equipment to a designated member of staff. Because of this, we are glad to announce that we are not experiencing any type of shortage in PPE equipment. We currently have a company-wide supply of 6,500 disposable face masks, 160,000 aprons, and a large enough supply of gloves to last all of our homes for up to 4 months. As mentioned these reserves are being continuously replenished through various suppliers.
Further to this, our Cedar Care training staff are visiting the homes (donning complete PPE) to provide on-site infection control refresher training over the next two weeks. This training is necessary to review and reiterate new stringent infection control measures and ensure compliance.
COVID 19 Testing
“So far, very few staff across Cedar Care have contracted COVID19, although with the lifting of restrictions, we may experience an increase. Fortunately, testing for our residents and front line staff has now become more accessible. You will be pleased to know that we have already ordered test kits for each resident and staff member at Cedar Care, and we are currently awaiting delivery. As per government guidance we will be testing all of our staff and resident regardless of whether they are symptomatic or not. This will enable us to establish if those who are not symptomatic may be carrying the virus. Our plan is to test residents as soon as they are received and staff will be tested when they arrive for their quarantine period. Thus completing all tests within the time span of one week. Following this we will test staff and residents again if and when they start showing symptoms.
Upon Receiving Test Results
As far as we are aware it may take a minimum of 4 days to receive results. When we receive the results, we will contact you to inform you. We would respectfully request that you do not call the home asking for results as this will inundate the already pressured staff.
We would like to take this opportunity to say thank you for all that you have done to aid us in our continuous battle against COVID19. We know that this situation is difficult for everyone, some more than others. So many of you have been so supportive to our hardworking staff and management teams by cooperating with us in our approach and systems which we have implemented. We acknowledge that our success in battling the first wave of the virus would not have been achievable without your support, patience, and cooperation. Thank you for believing in us. Together, we will defeat COVID19.
If you would like to read more about everything we are doing to keep your loved ones safe and well, please click the link.
We are very proud to have such a committed personnel who are isolating themselves along with Residents in order to keep everyone safe. Our staff need support more than ever, so every little heart-warming message that we can pass on to the homes under lock-down, will be greatly appreciated. Please fill out the form below to brighten up their day: