Many of our homes have dedicated general, dementia and / or mental health wings so that our nurses can focus on the specific care the residents need at different times in their lives. Our aim is to enable our residents to maintain and maximise their abilities and to remain socially active as much as possible.
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Response to Covid-19 (Coronavirus)
Update to Home Status Regarding Visits
Last Update: 5th November 2020
Visiting Pod Update: 5th November 2020
As you may be aware, new care home guidance around visits has recently been published by the government. You can find the guidelines here.
At Cedar Care, we pride ourselves on always being one step ahead, in order to keep our Residents and the relatives safe and happy. Having created and constructed our pods in advance of the government guidance, we have been able to begin facilitating these visits prior to harsh winter season, and ultimately preventing any unnecessary inconveniences to your visits. Our next phase is to add comforting elements to the pods to make them more homely for our Residents and their visitors.
Due to national lockdown, we feel it important to re-emphasise our Visiting Pod Guidelines;
You will still be required to fill out your details for track & trace (as per government guidelines). We will provide you with a QR code to scan with your mobile phone inside of the Pod. Please ensure that you have the NHS COVID-19 app downloaded. If you are having difficulties downloading the app, the homes’ administrative team can help you to do so. Failing this, they can provide you with a paper version of the track and trace form.
The Visiting Pods are fitted with a call bell system for you to call the allocated staff member responsible for the Pod(s) that day. Please use the call bell if you or your loved one requires anything during your visit.
New rules and guidelines
1) PPE (including facemasks, aprons, gloves, etc) are no longer required to be used during your visit.
2) A maximum number of 6 visitors are allowed to use the Pod. We do recommend 3 visitors at a time, for your own comfort (Pod size is restrictive). Due to national lockdown, only members from the same household are able to visit together. You must not visit with others who are not from your household, as the Visiting Pod is classed as an ‘indoor space’.
3) Visiting slots are still for the duration of 30 minutes, however, as we are able to offer more frequent visits due to the nature of the pods, you will be able to book multiple visits each week (within reason).
4) You will now be able to book visits from 2pm to 8pm each day of the week, Monday through to Sunday. Visiting slots start at 2pm and the last visit will take place at 7:15pm (ending at 7:45pm).
5) You are only able to book visiting slots with home administrator (9pm to 5pm, Monday to Friday).
6) You must book your visiting slot 1 week in advance of your visit, this is to allow us to organise staffing effectively.
7) Your visit may be supervised or unsupervised this is dependant on your loved ones’ individual risk assessment (please see below).
8) Any gifts or items you wish to give to your loved one must be handed over to the administrative team for disinfection and a 72-hour storage before being given to the Resident.
9) Smoking is strictly prohibited inside of the Pod (this includes the use of e-cigarettes).
10) You should not visit if you are feeling unwell or displaying symptoms of COVID19.
Risk assessments and visiting times
During your loved one’s first visit in the Visiting Pod, they will be accompanied by a member of staff. The staff member will complete an individual risk assessment for them to identify whether or not they need to be supervised during their visit, or if the Pos Visits are not suitable for them.
If your loved one does require a member of staff to be with them, it is highly likely that you will not be offered the visiting slots around dinner time. This is so that we are able to permanently allocate a carer to supervise, without disrupting their daily tasks.
We thank you for your continued support and patience, as always.