Many of our homes have dedicated general, dementia and / or mental health wings so that our nurses can focus on the specific care the residents need at different times in their lives. Our aim is to enable our residents to maintain and maximise their abilities and to remain socially active as much as possible.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Response to Covid-19 (Coronavirus)
Update to Home Status Regarding Visits
Last Update: 10th August 2020
**Please note that our guidelines have been reviewed and a minor change made**
Due to the release of government guidelines around relative visits we regret to inform you that we are now limiting the amount of relatives/friends to two people per visit. The need to ensure the safety of our residents whilst the infection rate continues to rise nationally is paramount. We hope that you understand and cooperate with the necessary changes we have had to make.
Update: 08th July 2020
We are pleased to inform you that we are now facilitating home visits for families to come to see their loved ones. You can book a visit with the administrators from Monday through to Friday (9 am – 5 pm). Please note that the following guidelines need to be followed stringently during your visit;
An accessible outdoor area within the premises of the home has been identified for visits, a member of the admin staff will show you where the visit will take place.
The area identified has external access so no visitors enter the home at any time during their visit.
Tape will be used in each area to mark out a 2-meter distance between your loved ones and yourselves. This distance must be stringently followed and means that unfortunately, no physical contact between yourself and your loved one is allowed.
Administrators are the only staff member able to arrange a time slot for your visit. No other members of staff are able to arrange these time slots for you.
All visitors must be wearing a face mask or face cover at all times during their visit. We are not able to provide these for you, so please ensure you procure one before visiting.
Each visit will be limited to a maximum of 30 minutes.
All visits are weather-permitting. If cancelled due to weather, please discuss with the administrator to rearrange.
Up to 2family members or friends are allowed to visit at any one time.
Having reviewed our visiting policy, we are happy to announce that we are able to allow more than 1 visit per week, however, this is subject to availability.
At least 1 member of staff will be present during the visits to ensure that social distancing measures are followed.
Unfortunately, toilet facilities are not available during your visit, we apologies for this.
Any breach of social distancing measures will result in the family members being asked to leave.
Any family members who turn up without a pre-arranged time slot will be asked to leave.
So that we give an equal opportunity to all families, visits will be limited to a maximum of one per week per family for the time being. This will be reviewed again and you will be updated accordingly.
Should you wish to bring any flowers or gifts, please hand these to the member of staff for disinfection before we give these to the residents.
We understand that the above guidelines are incredibly stringent, however, without them we feel that we are putting our vulnerable residents and staff members at risk. We are continuously checking the latest government guidance around care home visits and are updating our guidelines accordingly.