When walking into the home, the cleanliness and friendliness of all the staff wherever you walked was extremely clean. Lovely place.
I visit my aunt once a week. She always seems happy and well looked after. I have been very impressed by the care she receives from the staff who are always very helpful and caring, they are like a big family showing compassion. I have no worries leaving her.
Excellent standard of care and incredibly kind and caring staff. My relative nearly died of covid after a horrendous time during lockdown in another care home and in hospital. These guys brought her back. She's now happy and safe - I don't have to worry anymore.
My partner was at Oakhill Mansions for several months in 2021. The staff are so kind and caring. The rooms are always clean and well presented. A very professionally run but friendly home. The staff went over and above what I had expected at a nursing home.
When my brother was moved to St Teresa's, we were very concerned because his server dementia made it impossible for him to understand what was happening. It was very difficult for him - but equally difficult for the staff - but during the six months and his care, they did their very best for him. I and my daughters have the highest praise for the gentle and understanding care he received, especially in his last days. A wonderful place with first-class facilities. Thank you so much.
The care my husband received was outstanding in every way, right from the admin and manageress. The nursing staff, in particular, need extra special praise as they could not have been kinder or more thoughtful. They made my husband feel safe and valued during a difficult time of his life right up to the very end. The support that they gave my daughter and myself was truly wonderful. Many, many thanks to them all.
My uncle has been at Winfield Lodgefrom January 2019. He was very active and liked his own space. Disorientate by vascular dementia, the first few weeks could have been a problem. The staff knew exactly how to defuse the situation, the best way to soothe and reassure. I am impressed by the staff, their training and experience shows. There is a full range of activities available each day. It has given my uncle a new lease of life. The recent refurbishment, still keeping with the style of the building has given it a more up to date feel, lighter and relaxing. It is always a difficult time for a family, but we can see he is well looked after and he seems more relaxed than he did at home.
I love working here, especially as the staff are all so friendly and make you feel like a part of the team very easily.
Finding a suitable home for my son was very difficult. When Cedar Care agreed to his placement at The Lodge it felt like a little miracle. It is a house in which he is now very happy with lovely kind and caring staff. The sensitive treatment and understanding of the individual make staying at The Lodge very special.
Queen's Jubilee celebration
At Grosvenor Villas, the Residents, staff, relatives and friends have...
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